This policy is provided for transparency. It is not legal advice. Please have qualified counsel review it for your business before relying on it in formal contexts.
Who we are
Shoonya Store operates this website (the "Site") for custom merchandise and related services, primarily serving customers in India. For privacy questions, contact us at storeshoonya@gmail.com.
Information we may collect
- Account and profile: name, email address, and similar details you provide when you sign in or update your profile.
- Orders and quotes: items, quantities, delivery or billing details, artwork or briefs you upload, and messages related to an order.
- Technical data: IP address, device and browser type, and approximate usage information when you use the Site. If you accept analytics cookies, our analytics provider may process usage events as described in our Cookie policy.
How we use information
We use personal information to:
- Provide the Site, authenticate users, and maintain accounts;
- Process quotes, orders, payments, and fulfilment, and communicate about them;
- Improve security, fix bugs, and understand how the Site is used (where permitted);
- Comply with law and respond to lawful requests.
Legal bases (where applicable)
Depending on context, we rely on performance of a contract, legitimate interests (such as securing the Site and improving our services, balanced against your rights), and consent (for example, where you opt in to analytics cookies).
Sharing and processors
We may share data with:
- Infrastructure hosts (e.g. Vercel) that serve the application;
- Authentication providers used for sign-in (e.g. Google via our auth integration);
- Payment providers when you pay (e.g. Razorpay), subject to their terms and privacy notices;
- Analytics, if you accept non-essential cookies, as described in our Cookie policy.
We do not sell your personal information.
Retention
We keep information for as long as needed to provide the Site, meet legal and accounting obligations, and resolve disputes. Retention periods vary by data category.
Your choices
You may update certain profile information in your account where the Site allows it. You can control analytics cookies via the cookie banner and as described in the Cookie policy. You may also use browser settings to block or delete cookies, which can affect Site functionality.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission over the Internet is completely secure.
Changes to this policy
We may update this page from time to time. The "Last updated" date at the top will change when we do. Continued use of the Site after changes means you accept the updated policy, to the extent permitted by law.